Our key philosophy is that we should be an organisation with which clients will want to do business, one that becomes an extension of their organisation – “a partner rather than just a supplier”. Our overall objective is to supply a bespoke security service, which meets each of our customer’s specific security requirements, and to support both our on-site security officers and clients in a positive and proactive manner. Security provision is a people-based service and we place the highest value on our staff, who are supported by the most sophisticated state-of-the-art technology, creating the security package. To support this, we have a company-wide objective to have an agreed set of service level agreements for every contract, which are reviewed on a regular basis by our contract managers and clients.